Welcome to our crypto and gift card exchange platform. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website.
1. Information We Collect
We may collect personal information including but not limited to:
- Full Name
- Email Address
- Phone Number
- Banking Details (for ZAR withdrawals)
- Crypto Wallet Addresses
- Gift Card Details
- Transaction History
2. How We Use Your Information
Your data helps us:
- Process and fulfill your crypto or gift card exchange
- Improve customer experience and site performance
- Verify identities and comply with legal regulations (e.g., KYC/AML)
- Communicate with you via email or phone
3. Sharing Your Data
We do not sell, rent, or trade your personal data. However, we may share information with:
- Trusted service providers who assist in operations (e.g., payment processors)
- Law enforcement or regulators when required by law
4. Data Security
We implement high-level encryption and strict access controls to protect your data. However, no method of transmission over the internet is 100% secure. Use the site at your own discretion.
5. Cookies & Tracking
We use cookies to enhance your experience, analyze traffic, and offer targeted services. You can disable cookies in your browser settings.
6. Your Rights
You have the right to access, update, or request deletion of your personal data. To make a request, contact us at privacy@flypaexchange.com.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their content or privacy practices.
8. Changes to This Policy
We may update this Privacy Policy occasionally. We’ll notify users via the site or email if major changes are made.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@yourdo.